How To Re Register Smartthings Hub

Factory reset or reboot your SmartThings Hub

Reset button on the SmartThings Hub

If you are having issues with your SmartThings Hub, SmartThings Wifi, Connect Dwelling, or modem, yous can reset or reboot the device. But what's the divergence betwixt a reset and reboot? A factory reset will restore your hub to its default settings and remove all data (like device connections) if you'd like to start from scratch. A reboot will merely ability the hub on and off and then refresh your settings; no devices or settings will be removed. No matter which blazon of hub you have, performing a manufactory reset or reboot will exist quick and easy.

Notation: Bachelor features, menu options, and settings volition vary by the hub and software version. Performing a factory reset will remove all settings and configurations, including connections between the hub and other devices.

You can manually reset the hub if needed. Withal, the process will be a little different depending on what kind of hub you accept.

SmartThings Hub (2018)

Start, unplug the power cable from the back. Then, using a pivot or similar tool, concur downwards the RESET button. Proceed to concord the push button while reinserting the power cable, and until the LED on the forepart switches from flashing xanthous to solid xanthous.

Annotation: If you practise not release the button within a few seconds after the LED switches to solid yellow, the hub may not begin the reset.

reset button for SmartThings 2018

SmartThings Hub v2

Press and hold the red recessed button at the back of the hub for 30 seconds. When the LED on the front switches from flashing yellow to solid xanthous, release the push. Brand sure the hub is plugged in with the included power and Ethernet cables. Practice not disconnect the cables.

SmartThings Wifi or Connect Home

Disconnect the ability cable from the hub, so reconnect it. Adjacent, insert a small tool into the hub's RESET button, located on the dorsum of the hub. Remove the tool when the LED on the front end goes dark. The LED will reboot and blink scarlet and green when the hub is ready for setup.

You can reset your SmartThings Wifi Hub right from the SmartThings app! Go on in mind that this will perform a soft reset.

Open the SmartThings app, then tap the Devices tab, and then tap the Home icon. Select your desired location, swipe through the rooms to discover your hub, and then select it.
Tap Network condition, and and so tap your Wi-Fi hub.
Tap More options (the iii vertical dots), so tap Manufactory reset. Tap Reset to confirm.

Factory reset highlighted in SmartThings hub options

The Connect Home is another hub that can exist reset from the app and doesn't always require a physical reset. Keep in mind that this volition perform a soft reset.

Open the SmartThings app, then tap the Devices tab, so tap the Home icon. Select your desired location, swipe through the rooms to observe your Connect Dwelling house, and and so select it.
Tap the Wi-Fi hub image. Swipe to and tap Manufactory reset, and then tap RESET.
The hub volition reboot and when the LED blinks red and light-green, the hub volition be ready for setup.

Notation: All connected devices must exist reset (or excluded) earlier they can be reconnected.

Hubs with a firmware version beneath 17.11 require a bit more attending. Y'all'll take to remove all your continued devices and app configurations, such as Automations, Scenes, and SmartApps, before you can reset the hub.

Delete all automations: Navigate to and open the SmartThings app. Tap the Automations tab, and then tap More options (the three vertical dots). Tap Delete, so deselect an automation. TapDelete again to confirm. Echo this for all of your automations.
Delete all scenes: Open the SmartThings app, and so tap the Automations tab. Tap More options (the three vertical dots), then tap Delete, and so deselect a scene. TapDelete, and then tap Delete again to confirm. Repeat this for all of your scenes.
Delete all devices: Open the SmartThings app, and so tap the Devices tab, and then tap the Dwelling house icon. Select your desired location. Then, tap thedriblet-down card and tapAll devices. Tap More than options (the iii vertical dots), and so tap Remove. Tap the minus icons next to each device, and so tapRemoveto ostend. Echo this for all of your devices in each location.
Remove locations: Open up the SmartThings app, and and so tap the Devices tab. Tap the Home icon, and so tapManage locations. Tap your desired location, so tapRemove location, and and then tap Remove. Repeat this for all locations.

In one case you've removed everything and the hub has been reset, you can attempt toadd the hub to SmartThings again.

Reboot the SmartThings Wifi Hub

Maybe the power went out recently and you lot're having trouble connecting your SmartThings Wifi. You can perform a reboot through the SmartThings app to ready minor problems without losing your data.

Open up the SmartThings app, and so tap the Devices tab, and then tap the Dwelling house icon. Select your desired location, swipe through the rooms to discover your hub, and then select it. Tap Network status, and then tap your desired hub (Basement, Office, etc.). Side by side, tap More than options (the three vertical dots), so tap Reboot device. Tap REBOOT. Your SmartThings Wifi hub will disconnect and reboot.

Reboot device highlighted in SmartThings hub options

Reboot the modem connected to SmartThings Wifi

If you're still unable to connect to SmartThings Wifi, rebooting the modem should aid. Unplug the modem and SmartThings Wifi hub, and wait two minutes for both devices to fully power off. Then, plug them back in.

If it still won't connect, verify one end of the Ethernet cable is connected to the IN port on the SmartThings Wifi Hub, and the other stop is continued to the modem. Make sure yous are using the included Ethernet cable and both ends are tightly connected. If you all the same tin't connect, try using another Ethernet cable that supports upwardly to 1 Gbps.

modem being unplugged

If y'all're still experiencing issues with your SmartThings Hub, such as an inactive or offline hub, you tin can try rebooting it. This may as well help if some of your smart devices are not responding. In that location are a few different kinds of SmartThings Hubs (V1, V2, and V3), so brand sure you're performing the correct steps for your model. Check out our SmartThings Hub reboot guide to learn more and see specific instructions.

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